1. Who we are
FastTrack Ops, LLC (“FastTrack Ops,” “we,” “us,” or “our”) operates the website at fasttrackops.com and provides done-for-you growth services to small and local businesses. Our mailing address is Irvine, CA, United States. You can reach our privacy team at hello@fasttrackops.com.
2. Information we collect
Information you provide directly
When you fill out our contact or lead form, book a strategy call, or email us, we collect: your name, email address, phone number, business name, and any message you include.
Information collected automatically
When you visit our site we may collect: your IP address, browser type, operating system, referring URL, and pages viewed. We use this data solely to understand how the site is used and to improve it.
Chat widget
Conversations you have with Riley, our AI chat assistant, are processed through the Anthropic API. We do not store your chat messages beyond the current browser session.
3. How we use your information
- To respond to your inquiry or book a strategy call
- To deliver the services you've hired us to provide
- To send operational emails (e.g., appointment confirmations)
- To improve and maintain our website
- To comply with legal obligations
We do not sell your personal information to third parties.
4. How we share your information
We share your data only with:
- GoHighLevel: our CRM and scheduling platform, which processes lead form submissions and calendar bookings under their own privacy policy.
- Anthropic: processes chat messages to power the AI widget.
- Service providers: hosting, analytics, and email delivery vendors who are contractually bound to protect your data.
- Law enforcement: if required by law or to protect our rights.
5. Cookies
We use only essential cookies required for the site to function. We do not use advertising or tracking cookies. You can disable cookies in your browser settings; this may affect site functionality.
6. Data retention
We retain contact and lead information for as long as is necessary to provide our services or as required by law. You may request deletion at any time by emailing hello@fasttrackops.com.
7. Your rights
Depending on your location, you may have the right to: access, correct, or delete your personal data; object to or restrict processing; and data portability. To exercise any of these rights, contact us at hello@fasttrackops.com. We will respond within 30 days.
8. Children
Our services are not directed to individuals under 18. We do not knowingly collect data from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.
9. Security
We use industry-standard measures to protect your information, including encrypted connections (HTTPS) and access controls. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.
10. Changes to this policy
We may update this policy from time to time. We will post the new version here with a revised “Last updated” date. Continued use of the site after changes constitutes acceptance.
11. Contact us
Questions about this policy? Email hello@fasttrackops.com or call (714) 566-5680.